The process of paying an unpaid invoice from the client area is very easy & simple. Still, many of our new customers were facing difficulties while they were trying to pay an unpaid invoice from the portal.
This article is provided as a courtesy to our customers, to help them pay the unpaid invoice from their client area (portal). Hope you will find it helpful.
Let’s get started.
Step 1:
Login to your Client Area (Portal) using this link :
https://portal.eyhost.biz/clientarea.php
Input your registered email address and password then click on Login.
Step 2:
You will be redirected to your Dashboard.
From the top menu bar click on your Billing, then from the dropdown menu click on My Invoices.
Step 3:
Here you will see all the (paid & unpaid) invoices.
Click on the unpaid invoice no that you wish to pay. (Here we are clicking on 53914 for demonstration purpose)
Step 4.1 (a): Pay with Credit/Debit Card (Bangladeshi Customers)
Here you will see, your selected unpaid invoice with the details.
From the payment method dropdown, if you wish to pay using your Bangladeshi credit/debit card,
select the BD Mobile and Online Banking SSLCommerz option.
Then on the top right side, you will see a green button Make Payment. Click on it. Then you will be redirected to the next page.
Step 4.1 (b):
Provide the required details of your card and click on the Pay button and proceed for further actions till the invoice is paid successfully.
Step 4.2 (a): Pay with Credit/Debit Card (International Customers)
From the payment method dropdown, if you wish to pay using your International credit/debit card,
select the Credit/Debit Card option.
Then on the top right side, you will see a green button Make Payment. Click on it. Then you will be redirected to the next page.
* Please note that, 3Ds authentication feature enrolled is mandatory for all international online payment. So, make sure your card has this feature enabled.
Step 4.2 (b):
Provide the required details of your card and click on the Pay button and proceed for further actions till the invoice is paid successfully.
Step 4.3: Bank Transfer
From the payment method dropdown, if you wish to pay using Bank Transfer method,
select the Bank Transfer option.
Then on the top right side, you will see all the Bank Account information.
Please note that information and go to your preferred bank, the deposit the exact money mentioned in your invoice.
After that, please let us know about the payment details (deposit slip) via ticket o the Billing Department.
Please click here for the detailed guide on how to open a ticket from the EyHost portal.
After verifying the details we will update the invoice and activate the service that you have ordered and paid for.
Step 4.4: Pay via bKash
You will see the invoice with your service details. From the invoice’s payment method dropdown, if you wish to pay using bKash, select the bKash option.
Now on the top right side you will see a button called bKash Payment. Click on the button to proceed furtherly with the payment via your bKash account.
Step 4.5 : Insert bKash account number
Now you will be prompted to insert your bKash number. Insert your bKash number and click on the confirm button.
Step 4.6: Insert bKash verification code
After that you will get a verification code in your bKash number via SMS. Check and insert the specific verification code and click on the confirm button.
Step 4.7: Insert bKash PIN
Once you verify your bKash number, you need to insert your bKash PIN and click on the confirm button.
Then you need to wait a bit for your payment to be processed. In the meantime, and you will see a screen as like the following figure:
Step 4.8: Successfully invoice paid via bKash payment
Finally, you will see that your invoice is automatically paid successfully.
Please click here for the detailed guide on how to open a ticket from the EyHost portal.
After verifying the details, we will update the invoice and activate the service that you have ordered and paid for.
Please make sure you provide the following payment details for bKash payment in the ticket:
1. The number you used for making the payment. (Your bKash number)
2. Paid Amount of the invoice.
3. TrxID
4. Invoice number
